Shipping Policy

At petrashops.com we value each and every single customer. Our top priority is making sure the items get delivered to our customers as soon as possible.

SHIPPING TIME :

Delivery Time=Processing Time+Shipping Time

The time frame of order delivery is divided into two parts:

Processing time: 1-2 business days

Shipping time: 3-7 business days

Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

During peak seasons and promotional sales, delivery might take a little longer.

*Due to COVID-19, shipping time may take extra 5-7 days.

Our orders will be shipped via USPS or UPS FedEx and DHL. Our estimated delivery date depends on many factors, including the destination address and how quickly we assemble and prepare your items for shipment.

FREE SHIPPING

SHIPMENT CONFIRMATION :

You will receive a Shipment Confirmation email once your order has shipped containing your Tracking number(s). The tracking number will be active within 24 hours.

How To Track Order?

If you want to track your order, please click Track Order for information.

SHIPPING DELAYS :

Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid address, customs clearance procedures, or other causes.

ITEM NOT RECEIVED :

If you have successfully placed an order and have not received it yet while the tracking status shows it’s delivered. You need to contact the carrier to find your bag as once the item is bagged we don’t have control over it (once it’s by the carrier ), but if the issues still persist kindly Email us at info@petrashops.com will try our best to assist you.

FEEL FREE TO CONTACT US
24/7 CUSTOMER SUPPORT

Phone: +1 206-746-7680
Email: info@petrashops.com
Address: 1212 151st Pl NE, Bellevue, WA 98007, United States